At Solstice & Sage, we respect the privacy of our guests, visitors, and customers. This Privacy Policy explains how we collect, use, protect, and manage information provided through our restaurant, website, reservations, events, catering services, and digital communications.
By using our services, visiting our restaurant, or interacting with our website, you agree to the practices outlined below.
We may collect the following information:
When guests contact us by phone, SMS, email, social media, or website forms, we may retain records of those communications for customer service and operational purposes.
We use collected information to:
We do not sell personal customer information.
Payments processed through authorized third-party payment processors are encrypted and secured. Solstice & Sage does not store complete credit card information on internal restaurant systems.
Reservation and event information may be retained for operational, hospitality, and customer service purposes.
Guest dietary information is voluntarily provided and cannot guarantee complete allergen elimination.
By voluntarily providing your phone number, you consent to receiving reservation confirmations, waitlist notifications, event updates, catering communications, and customer service messages.
Message and data rates may apply.
Guests may opt out of SMS communications by replying STOP where applicable.
Our website may use cookies and analytics technologies to improve performance and enhance user experiences.
Users may disable cookies within their browser settings.
We may utilize third-party platforms for:
These services maintain their own independent privacy policies.
We implement reasonable administrative, technical, and operational safeguards to protect customer information.
However, no electronic transmission or storage system can be guaranteed 100% secure.
Solstice & Sage reserves the right to update this Privacy Policy at any time without prior notice.
Continued use of our services constitutes acceptance of any revised policy.
At Solstice & Sage, we are committed to providing exceptional food, beverages, and hospitality experiences.
Due to the nature of food service, prepared meals, beverages, and consumable products are generally non-refundable once served.
Refunds are not automatically issued for:
If a verified operational issue occurs, management may choose to:
Prepared meals and beverages cannot be returned once served.
Unopened retail merchandise, branded products, or gift items may qualify for exchange or store credit within 7 days when accompanied by the original receipt and original condition.
Guests must report delivery issues immediately upon receipt.
Once orders leave restaurant control and are transferred to third-party delivery services, timing and handling may be affected by external providers.
Gift cards are non-refundable and non-redeemable for cash except where required by law.
Solstice & Sage maintains a professional guest recovery and hospitality resolution policy.
Meal comps are issued solely at management discretion.
Management may consider a meal comp when:
Meal comps will generally not be issued for:
Only authorized management personnel may approve:
Comp abuse, fraudulent complaints, or disruptive behavior may result in refusal of future service.
Complimentary beverages and drink adjustments are offered selectively as part of guest hospitality and operational recovery.
Drink comps may be considered when:
Drink comps:
Guests showing signs of intoxication will not receive additional alcohol service regardless of comp status.
For the safety and comfort of our guests, Solstice & Sage does not serve shellfish products including:
Please inform staff of all allergies prior to ordering.
Modern Fusion Dining & Lounge 208 Shawcroft Road Fayetteville, NC 28311
Website: https://solsticensage.food
The information, menus, pricing, services, promotional materials, and experiences provided by Solstice & Sage are subject to change without notice.
While we strive to provide accurate and up-to-date information across all restaurant platforms, Solstice & Sage does not guarantee that all website content, pricing, menu availability, promotional offers, event details, or operational information will always remain current.
Guests acknowledge and agree that:
Dining at Solstice & Sage is done at the guest’s own discretion.
Guests voluntarily assume responsibility for:
Solstice & Sage shall not be held responsible for:
All intellectual property associated with Solstice & Sage including logos, menus, branding, restaurant concepts, promotional designs, and visual materials remain protected.
Unauthorized reproduction or commercial use is prohibited.
Solstice & Sage may communicate with guests through SMS and text messaging for operational and hospitality purposes.
By voluntarily providing your phone number, you consent to receive messages including:
Message and data rates may apply.
Consent to receive text messages is not a condition of purchase.
Guests may opt out of SMS communications at any time by:
After opting out, guests may receive a final confirmation message.
For assistance, guests may reply HELP where applicable.
Solstice & Sage does not guarantee uninterrupted or error-free messaging services.
Message delivery may depend on:
Solstice & Sage is not responsible for delayed or undelivered text messages.
Solstice & Sage accepts multiple approved forms of payment for restaurant dining, private events, catering, and retail purchases.
Accepted payment methods may include:
All transactions are subject to verification and approval.
Certain reservations, private dining experiences, and bar tabs may require temporary authorization holds.
Authorization holds are controlled by the guest’s financial institution and may take several business days to release.
Fraudulent chargebacks, false payment disputes, or intentional abuse of restaurant services may result in:
Guests are encouraged to contact management directly regarding billing concerns before initiating disputes.
All pricing is subject to:
Prices may change without notice.
Solstice & Sage may offer delivery services through internal staff or authorized third-party delivery providers.
Delivery availability may vary based on:
Estimated delivery times are approximate and not guaranteed.
When orders are transferred to third-party delivery services, Solstice & Sage is not responsible for:
Delivery concerns involving third-party couriers should also be reported directly through the applicable delivery platform where appropriate.
Guests are responsible for:
Orders delivered to incorrectly entered addresses may not qualify for replacement or refund.
For safety and legal compliance, delivery drivers reserve the right to:
© 2026 Solstice & Sage. All Rights Reserved.
By dining at, booking services through, or accessing Solstice & Sage, guests agree to the following terms and conditions.
Solstice & Sage is an upscale modern fusion dining establishment.We reserve the right to:
Reservations may require:
Failure to arrive within the designated grace period may result in reservation cancellation.
Private events may require signed agreements and deposits.Final guest counts, menu selections, and payments must be completed within the required deadlines outlined in individual event contracts.
Guests consuming alcohol must be of legal drinking age.Valid identification may be required.Solstice & Sage reserves the right to refuse alcohol service at any time.
While we make reasonable efforts to accommodate dietary requests, Solstice & Sage cannot guarantee an allergen-free environment.Guests with severe allergies dine at their own discretion.
Public restaurant areas may occasionally be photographed or recorded for marketing and promotional purposes.By entering the premises, guests acknowledge potential inclusion in general promotional media.
Guests agree not to:
Unauthorized use may result in restricted access and legal action.
All branding, menus, designs, logos, images, promotional materials, and restaurant concepts associated with Solstice & Sage remain protected intellectual property.Unauthorized reproduction is prohibited.
Solstice & Sage shall not be held liable for:
© 2026 Solstice & Sage. All Rights Reserved.
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